Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at email@example.com
Q. Where do you ship from?
A. We ship from our partnered warehouses & factories located in US, Europe and Asia. So, please expect your items to be shipped separately (if you order more than one item) as we have different factories for each specific category of product in different areas of manufacturing.
Q. How long will it take for my items to arrive?
A. It will usually take 7-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
Q. How long will it take to receive a tracking number?
A. It will take usually between 2-7 business days.
Q. Where can I place an order from?
A. You can place an order from any country, we ship Worldwide (excluding some countries)
Q. Is shipping really FREE?
A. Yes, shipping is Free Worldwide for all our products for orders over $50.
Q. Where is you company located?
A. Our company is located in USA, Supply warehouses in: USA, Europe, Asia.
Q. Which currency will I be charged in?
A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 7 days.
Q. Who can I contact if i have a problem with my order?
A. All inquiries can be forwarded to firstname.lastname@example.org
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, MasterCard, Discover, Amex and also Paypal.
Q. Is Checkout on this site safe and secure?
A. You can be absolutely be sure of that, we have SSL Secure Checkout, Stripe and Paypal certified, no worries, your data is 100% safe.
Q. Will I (the customer) have to pay customs?
A. For most countries you will not have to pay customs, but it depends where you are located and if you have ordered more than 1 piece.