UP Now® collaborates with global merchants in order to provide you with the best prices and the BEST online shopping experience for you to shop anytime, where ever you are!

This means that your order is shipped from our global suppliers where they are located anywhere in the world.

Because we ship directly from our partners in other countries, your item may take 12 - 25 Days. Please do not panic if it does not show up immediately, it's on its way.

How long does it take for an order to arrive?

We typically ship your product within 1-3 days. Most items will arrive in about 2-4 weeks. While we work with our courier partners to get your items to you in the shortest time, certain issues such as high season and customs check are out of our control.

  • FREE Tracked Shipping [ 12 - 25 Days ]
  • Priority Insured Shipping: Includes Tracking Number and Insurance for if your product is Lost / Damaged / Stolen
  • Premium Shipping [Fast, Reliable, and Secure]

* Shipping time excludes weekends & clearance/customs delays (if applicable)

** We're currently experiencing slight delays due to COVID-19, also high order volumes, and orders might take slightly longer. Rest assured we are doing our absolute best to get your lovely item to you as fast as we can.

If you have any inquiries, just take a moment and Contact us, We're here to help you.

Why have I not received any order confirmation details?

Frequently this could happen due to a miss typing of the email address that our customer may accidentally confront. Throughout the process, we send 3-4 emails, including an order confirmation, a fulfillment notice, and shipping notice information.

If you believe you may have entered your email wrong please Contact us, and we will fix that for you.